Member Customer Service
Reimbursement Accounts
Local: (585) 273-8980
Toll-Free: 1-800-327-7130
Hours: Monday - Thursday: 8 a.m. to 5 p.m. EST
Friday: 9 a.m. to 5 p.m.
Email: LBS.CustomerService@lifetimebenefitsolutions.com
For authentication purposes: When emailing an inquiry, please include the account holder's name, address, and the last four digits of the social security number (do not include the full social security number).
COBRA/Premium Billing
Toll-Free: 1-800-828-0078
Hours: Monday - Thursday: 8 a.m. to 5 p.m. EST
Friday: 9 a.m. to 5 p.m.
Email: LBSMember@lifetimebenefitsolutions.com
For authentication purposes: When emailing an inquiry, please include the account holder's name, address, and date of birth.
If you have any questions or comments, please email the corresponding address listed above.
