Notice of Nondiscrimination

Lifetime Benefit Solutions (LBS) complies with federal civil rights laws. We do not discriminate on the basis of race, color, national origin, age, disability, sexual orientation, gender identity, or sex (consistent with the scope of sex discrimination as described at 45 CFR section 92.10(a)(2)). LBS does not exclude people or treat them differently because of race, color, national origin, age, disability, sexual orientation, gender identity, or sex.

LBS:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, please refer to the enclosed document for ways to reach us.

If you believe that LBS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation, gender identity, or sex; you can file a grievance with our Section 1557 Coordinator at:

Online: Customer_Service@LifetimeBenefitSolutions.com

Phone: 1-800-356-1029 (TTY: 1-800-662-1220)

Fax: 1-315-448-9195

Mail: Civil Rights and Appeals Department

PO Box 21951

Eagan, MN 55121

You can file a grievance in person or by mail or fax. If you need help filing a grievance, LBS's Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

Online: http://www.hhs.gov/ocr/office/file/index.html

Phone: 1-800-368-1019, 1-800-537-7697 (TDD)

Mail: U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

 

GDPR Notification Content